We will strive to make your transition to China as smooth as possible in order to add pleasant souvenirs to your trip here upon leaving the country.

Pre-move and Hand Over Services

• Property and furniture preparation according to contract
• Final property cleaning before move-in date
• Final property status check by JRE follow-up service staff before move-in date
• Accompany the client for check-in procedure with property management officer
• Check the status of the property, furniture & appliances and sign on the inventory list
• Check water, electricity and gas meters, sign on the meter lists
• Hand over the keys, remote controls, and other items to client and sign off on the hand over list

Services over the duration of the lease

• A follow-up inquiry call within 7 days after clients move-in
• An inquiry for further follow-up every 3 months after your clients move in
• Cards & gifts will be sent to our clients and their families on all important holidays
• 24 hour hotline service will be provided for our clients for any emergency requests
• Conduct satisfaction survey every 6 months
• Liaison between our clients & landlords

Expiry of the lease

   In case of extension:

• Inform our client’s Admin about upcoming lease expiration, receive instructions from them on the length of renewal, give an instruction to them on the prevailing market rental for the leased property.
• Discuss with our clients on Lease Renewal conditions and renovation requests
• Inform landlord of the Lease Extension, help to renegotiate a new lease term
• Stipulate the extension contract
• Arrange & supervise relevant renovation work

   In case of termination:

• Inform the landlord of the lease termination at the time regulated in the contract
• Check the property with client before expiry date
• Help client with repair and cleaning work if required
• Assist in check-out procedure on check out date, check the sign off on set of check-out lists by both the landlord and tenant
• Assist in utilities payment to the management office
• Assist in getting back the deposit